About TileBar
Contact Info
- info@tilebar.com
- (212) 256-1540
- https://tilebar.com
flekkowich
4 weeks ago
Spent a lot of money at this place during a big renovation to be put on hold for over 55 minutes, refused replacements of clearly discolored tiles and given no service. 0 stars if i could.
Amanda Norton
2 months ago
Believe every negative review you see. My biggest mistake was ordering anything from them. My order is missing and my money is gone. I’m almost certain I’ve been robbed, or at the very least it feels that way. Order from literally anyone else but Tilebar. If you’re this awful as a company, why are you even operating?!? The world sucks enough without being scammed by some low budget tile company. Zero communication amongst their team, misleading information on their website, they’re absolute crooks.
Greg Sokol
2 months ago
Zach and Rich were incredibly helpful and responsive all throughout our long process- and we weren’t the easiest of customers. Thank you both for you patience and guidance!
Nilakshan Ganeshalingam
6 months ago
Terrible experience when it came to delivery and the staff did not even acknowledge the mistake. I order a lot of tiles from this place at once and the staff made simple mistakes and then played the finger pointing game. Stay away and plus you can get the same exact tiles else where if you look around. STAY AWAY
Paolo Ciop
7 months ago
Great product and Michelle was an absolute pleasure to work with. Much recommended.
David Liu
2 years ago
Sure the tile selections are great and the ones that arrive intact are beautiful, but be aware of the return policy which has restocking fee, plus the closest warehouse is a M-F return only in Burlington NJ. These videos capture the unboxing process after my contractor notice 1. poor packaging (as if they were taped not even from end to end) 2. there's a clear split from the base of the Nero Marquina tile & it just got worse where there's cement/gunk on the tile which TB reps claim "could be cleaned up" (?!!!)/. For high end tiles this should NOT be the case & the whole return experience just left a bad taste in my mouth. TB did in the end waive the 15% restocking fee, which is good of them, but I had to hire my transport so that was $300 out of pocket lost. The laticrete grout is great but also note that there's a 50% markup if you get it through TB (Floor & Decor has the same 8 lb bag for $20). I took the rest of my home renovation shopping to HomeDepot instead & was able to get Daltile/Marazzi designer tiles at much lower prices. Wd do the same for my future home improvement projs as well. Lesson learned.
B. K.
2 years ago
Fast shipping, great selection of different tiles but had numerous broken pieces and since this wasn't a typical shaped tile, the pattern on the floor is off because it required me to order 4 more sheets and custom cut different shaped tiles to fit in the damaged spaces, which increased my work time by a few hours. Since this was used in my personal home it isn't a huge deal but Tilebars damage policy is a bit whack and there was no reimbursement for the 7 broken pieces. They did contact me about this, however they never made it right.
The tile looks beautiful, which is a reflection of my work, not Tilebars. The standard style tiles are very reasonably priced and they do have great sample pricing but I'll probably gets samples from them and purchase it locally for future projects, just in case I have damaged tiles, I can actually get it resolved.
The tile looks beautiful, which is a reflection of my work, not Tilebars. The standard style tiles are very reasonably priced and they do have great sample pricing but I'll probably gets samples from them and purchase it locally for future projects, just in case I have damaged tiles, I can actually get it resolved.
Dee Lofstrom
3 years ago
TileBar's variety and inexpensive sample option allowed me to order as many tile samples as I wanted until I found the perfect one! They all came thickly wrapped and in one piece. My long awaited kitchen remodel is done, and the tile is absolutely perfect thanks to this great company! I will use them again soon for the bathrooms.
Update: I, of course, used Tilebar again to order my bathroom tile! Our tile will be installed the week after Thanksgiving in our main bath, but wanted to share pics ahead of that of the beautiful terrazo flooring and shower/wall tile that arrived in perfect condition. I am soooo excited!! More finished pics to come soon!
Update: I, of course, used Tilebar again to order my bathroom tile! Our tile will be installed the week after Thanksgiving in our main bath, but wanted to share pics ahead of that of the beautiful terrazo flooring and shower/wall tile that arrived in perfect condition. I am soooo excited!! More finished pics to come soon!
Amanda Tooke
3 years ago
So pleased with my tile selection (and my installer could not stop talking about the quality of it) for my backsplash! I went with a large glazed subway tile for ease of cleaning. Also went with the light neutral color since I have dark cabinets and counters. Thrilled with the dark edging of this tile and it looks great with parchment colored grout. Simply Beautiful!
Linda Alton
3 years ago
Quick delivery and each box was nicely packed. I talked to customer service before ordering and the representative was able to answer all my questions and assure me the product was in stock and I would be shipped quickly. I love the marble tile and I think it looks classic, it won't go out of style very soon. Reasonably priced compared to our local tile store. The manager said she couldn't offer any marble tile close to the price through TileBar.
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